PAYMENT INFORMATION
SoManyBeautifulThings.com accepts Visa and MasterCard as well as Checks and US money orders.
If you are paying by check or money order, you may do so by placing your order on line and mailing your payment to:
SoManyBeautifulThings.com
262 Doty St
.
Fond du Lac, WI 54935
Please note that we will not start making your items until payment has been processed or your money order has been received.
RETURN POLICY
As with most stores, we generally do not accept returns on custom made or personalized items. Your order will be custom made to your specifications and typically cannot be resold to someone else if returned. If there is a gross error on our part, or a defect in the product, we will work with you to resolve the error or defect. We reserve the right to replace or repair your item or issue a refund depending on the situation. We want you to be completely satisfied with your order, so please communicate any special requests to us at the time of your order. Please don't hesitate to ask us a question before you place your order as most times we can accommodate your requests.
Please do not return any product without prior authorization. To obtain authorization, please call (920) 922-3492 or email:dale@somanybeautifulthings.com We will not be responsible for damaged or lost shipments sent to us. Please insure your package when making a return. Please note that shipping charges are non-refundable.
CANCELLATIONS
Once an order is placed for a custom item or a personalized item it may not be cancelled. We find it necessary to enforce this policy because the items are manufactured based on your request and are ordered or made specifically for you. All personalized items are non-returnable, non-exchangeable and cannot be cancelled once your order has been placed. Of course if we have made an error on your order, we will replace the item at no charge to you.
SHIPPING INFORMATION
We ship all orders via UPS Overnight or UPS Ground.
Please note that all carriers charge a redelivery fee for any shipment sent to an incorrect address. This includes but is not limited to incorrect street name or house number, incorrect zip code or apartment number. Any additional charges incurred as a result of an incorrect shipping address will be the responsibility of the customer, unless the error was made by SoManyBeautifulThings.com. Please note most carriers charge a minimum of $10 for each attempt to redeliver a package with an incorrect shipping address.
We cannot be held responsible for orders that are directed to a valid address, but to the wrong party. Please check to see if your friends and relatives have moved! If a package is delivered to a valid address, but the intended recipient no longer resides there, we will not be held responsible if it cannot be retrieved. Carriers will not pay an insurance claim for parcels that are shipped to the wrong location unless they made the error. Please double check the shipping address before submitting your order to avoid a delay or misdirected delivery.
Shipping & Returns |